Working for local councils, housing associations, social services and property managers, our deep clean teams have a wealth of experience in handling hoarder situations. The key is always to treat the individual with dignity and respect.
We frequently encounter individuals who have had negative experiences in the past with so called “blitz clean” teams. Clearup Solutions are pioneers in removing this term from the language used when working with people affected by hoarding. We believe compassionate, respectful dialogue is essential to building trust and achieving lasting outcomes.
From the initial consultation, we work closely with support providers and clients to discuss a way forward that considers individual needs and requirements. Our goal is to find the most cost-effective solution that ensures the resident remains engaged in the process and is not left psychologically affected by the experience.
Our staff are fully trained to maintain confidentiality and are instructed never to engage with neighbours. Our work is discrete; our vans are unmarked and no one - other than those who need to know - is made aware of the reason for our presence at the property.
